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Visa Debit Cards

Visa Debit Card (NPR)

Citizens Visa Debit Card is issued by bank to its customers to use in any Automated Teller Machines (ATMs) and Point of Sales (POS) machines that are linked to Visa Network and NEPS Network. These cards can be used 24 hours a day and 365 days a year within Nepal and India.


Features:

  • An alternative of cheque to make payments round the clock.
  • Can perform functions like Cash Withdrawal, Balance Enquiry, PIN Code Change, Mini Statement, Make Purchase through POS Terminals.
  • Unique PIN (Personal Identification Number) is provided to each Card which acts as a password to perform the transaction.
  • Amount transacted from this card will be deducted from customer’s respective account.
  • This card will have validity of 3 years.

Benefits:

  • Most convenient way of making payments for goods and services.
  • No need to carry cash and can be used at any time round the clock.

Safety Tips:

  • Do not keep your Card & PIN together at any circumstances. Try to memorize the PIN instead of writing it somewhere and destroy the PIN Mailer after first transaction.
  • Do not write your PIN in your card. There is high risk of misusing your card.
  • Do not give your Debit Card to anyone or disclose the PIN Mailer.
  • Do not transact in presence of other person. Be vigilant when using an ATM Card to avoid intentional distraction by fraudsters.
  • Check your account statement on regular basis and inform the bank immediately in case of any discrepancy.
  • Confirm you have your Debit Card back in your possession before you leave the ATM booth or POS Terminal where you used your Card.

Transaction Limits and Charges:



Citizens NPR Debit Card Limit Per Txn Limit Daily Txn Limit Monthly Txn Limit Combined Daily Limit Total Daily Count (Purchase and Cash)
In Nepal ATM NRP 25,000 NPR 50,000 NRP 1,500,000 NPR 350,000 10 Times a day
POS NPR 50,000 NPR 300,000 NRP 400,000
In INDIA ATM NPR 24,000 NRP 24,000 NPR 160,000 10 Times a day
POS NPR 50,000 NPR 300,000 NRP 320,000

Citizens Visa Card Transaction Fees:

Visa NPR Debit Card Transaction Fees Per Txn Fee
In CTZN ATMs
Cash Withdrawal Nil
Balance Enquiry Nil
Mini Statement Nil
PIN Change Nil
In Member ATMs
Cash Withdrawal Rs.30
Balance Enquiry Rs. 5
Mini Statement Rs. 5
In Non-Member ATMs (Nepal)
Cash Withdrawal Rs. 30
Balance Enquiry Rs. 20
In India ATMs
Cash Withdrawal Rs. 250
Balance Enquiry Rs. 50