July.01, 2020
Cash Back Notice
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June.17, 2020
Branches Opening Today
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June.01, 2020
Annual General Meeting
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May.15, 2020
All Branch Details
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April.28, 2020
Interim Financial Statements of Fiscal Year 2076/77 (3rd Quarter)
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March.20, 2020
Press Release (COVID - 19)
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March.12, 2020
Hari Kumar Kusule- 15 days auction notice (हरि कुमार कुसुले - १५ दिन लिलामी सूचना)
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February.07, 2020
NBA (Non-Banking Assets)- 15 days auction notice
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February.06, 2020
Hari Kumar Kusule- 15 days auction notice
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January.24, 2020
Visa Card Cashback
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January.19, 2020
Notice for Website for Dormant Accounts of 10 Years Old 2076
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December.30, 2019
Porwal Gahana Ghar- 15 days auction notice
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December.18, 2019
Hari Kumar Kusule- 15 days auction notice
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December.15, 2019
NBA (Non-Banking Assets)- 7 days auction notice
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December.13, 2019
Pradeep Parajuli/Fashion Trade Link/Deep Trading- 15 days auction notice
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December.09, 2019
Rajkumar Singh/Urmila Chand- 7 days auction notice
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November.28, 2019
Roshan Rajbhandari- 15 days auction notice
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November.21, 2019
Surya Bahadur Biswokarma- 7 days auction notice
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November.19, 2019
Super Ricemill- 7 days auction notice
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November.18, 2019
Non-Banking Assets(NBA)- 15 days auction notice
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November.13, 2019
Bikram Jabegu, Dil Bahadur Rai and Rajkumar Singh/Urmila Chand- 15 days auction notice
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November.10, 2019
Vacancy Advertisement
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November.10, 2019
Right to Information Notice as of Ashwin end 2076
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November.10, 2019
Pradip Parajuli- 15 days auction notice
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October.22, 2019
Devendra Kumar Bhujel/Rusma Bhandari- 15 days auction notice
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October.03, 2019
Holiday Counter Notice
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September.13, 2019
Janakpur Bakhra Palan- 15 days auction notice
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September.12, 2019
Contact Number at India for inability to transact at ATM/POS
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September.06, 2019
13th AGM Notice
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September.04, 2019
Super Rice Mill- 15 days auction notice
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September.04, 2019
Dangol Hardware- 7 days auction notice
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September.03, 2019
ATM Notice
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August.29, 2019
Pradip Parajuli- 15 days auction notice2
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August.28, 2019
Laxmi Khadya Bhandar & Royal Fancy- 15 days auction notice
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August.21, 2019
NBA- 15 days auction notice
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August.13, 2019
Amrita Chalise and Kabi Raj KC- 15 days auction notice
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August.13, 2019
Bikram Jabegu,Dil Bahadur Rai,Prakash Nawachhe Shrestha,Muktinath Gautam,Sunil Bhandari and Neoteric Electronics- 15 days auction notice
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August.11, 2019
Giriraj Bhujel-15 days auction notice
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July.28, 2019
Surya Bahadur Biswokarma- 7 days auction notice2
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July.24, 2019
Non-Banking Assets(NBA)- 7 days auction notice
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July.18, 2019
Amardeep Guragain/ Anju Guragain- 7 days auction notice
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May.12, 2019
Right to information Notice As per Chaitra end 2075
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April.23, 2019
Vacancy
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April.16, 2019
ASBA NOTICE
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March.03, 2019
Visa Cash Back End
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February.04, 2019
Right to information notice as per Poush end 2075
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February.02, 2019
Core Banking System Migration
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February.01, 2019
E- Banking Notice
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February.01, 2019
Dormant Account Since Ten Years or More
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January.17, 2019
Citizens VISA Card CASHBACK offer
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December.24, 2018
AGM Notice and Summarized Annual Financial Statement FY 2074/75
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July.23, 2018
Cash Back End Notice
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July.02, 2018
Notice regarding renew of DMAT
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November.28, 2017
Cash Payment Notice
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Features of Citizen Smart

  1. Account Dashboard which links linked account informatio
  2. Biometric Login Security using Fingerprint for both Login and Transaction Pin.
  3. Graphical Statement and Account Dashboard
  4. Payment to different Merchant Outlets using QR Code
  5. Fund transfer using QR Code
  6. Easy to navigate Bank's Branches/ ATMs, Exchange rate, Contact
  7. Credit Card Bill payments
  8. Mobile Top up viz. NTC Prepaid/Postpaid, Ncell Prepaid/Postpaid, NT Landline, ADSL, Dishhome, SimTv, SmartCell
  9. Recharge Cards viz. NT GSM, NT CDMA, Dishhome, Broadlink internet, SmartCell
  10. Load eSewa Wallet
  11. Personalized QR Code
  12. Electricity/Airlines/Internet/Dmat/MeroShare/TV/Education Fees/Water Bill payment
  13. Banking services without internet (SMS Banking)
  14. Engaging Promotion banners
  15. Get exciting offers and discounts

Mode of Usage

The customers can either use plain text based SMS or Menu driven application to use Smart Banking Services. All types of mobile users can avail the text based SMS services. You can find applications for Menu based Smart Bank from following URL (SMS Codes for Non Financial Transaction)

Citizen Mobile Banking Charges & Fees

  Registration Charge Renewal Charge
For Individual Accounts 250 250
For Corporate/institutional 350 350

Inter Bank Fund Transfer Charge

IBFT Charge  
Charge Slab Amount
Rs.  100     to Rs.  1000 Rs. 10
Rs.  1001   to Rs.  10000 Rs. 20
Rs.  10001 to Rs.  20000 Rs. 30
Rs.  20001 to Rs.  30000 Rs. 40
Rs.  30001 to Rs.  40000 Rs. 50
Rs.  40001 to Rs.  50000 Rs. 60
Rs.  50001 to Rs.  100000 Rs. 75

 

IPS Charge  
Charge Slab Amount
Up to 500 Rs. 2
Above 500 to 5,000 Rs.  5
Above   5,000  to 50,000 Rs. 10
Above  50,000 Rs. 15

Transaction Limit

Mobile Banking Unit      
S.N Limit Per Txn Limit Per Day Limit Per month Limit
1 Fund Transfer Rs. 100,000.00 Rs. 100,000.00 Rs. 1,000,000.00
2 Merchant Bill Payment /QR Rs. 100,000.00 Rs. 100,000.00 Rs. 1,000,000.00
3 Load Wallet Rs. 25,000.00 Rs. 100,000.00 Rs. 500,000.00

Download Citizens Smart App

Link for Google Play and App Store: 

OR

scan the following QR Code through QR Code Scanner