KIOSK(Self Service Machine)
Citizens Bank has installed KIOSK at its Durbarmarg Branch at Narayanhiti that can serve for self-service to customers offering below features.
1. View Account Information
Customers can view general details of their account such as Opening Balance and Closing Balance by selecting the Account Information Menu from KIOSK .
2. View and Print Mini Statement
Customers can view last 10 transactions by selecting the Mini Statement Menu from KIOSK. If a print of the statement is required, customers can also print the Mini Statement.
3. View and Print Full Statement
Customers can view/printtheir full statement (up to 1 month) by selecting the Statement Menu from KIOSK.
4. Clearing Cheque Deposit
Customers can deposit clearing cheque at any time from KIOSK. The cheques can be deposited under Normal or Express clearing as per requirement of customers. The cheques are processed as per Normal/Express Clearing processing hours and the cheques received after the clearing hours are processed on subsequent day.
5. Cheque Requisition
Customers can request for cheque book from KIOSK by submitting their cheque requisition slip in the KIOSK.
6. View Branch and ATM location
Customers can easily access Citizens Bank’s ATM location, Branch location, Branch Manager’s details and Banking Hour from KIOSK.
7. View Bank product Detail
The details of Bank’s saving and credit products are also displayed in the KIOSK. Customers can inquire about Bank’s products from the Products Menu.
8.View interest Rate detail
The interest rate of the Bank’s saving and credit products are displayed in the Interest rate section in the KIOSK. Customers can know about the latest interest rates of Bank’s different products from the same.