Citizens Bank

Visa Debit Card (NPR)

Citizens Visa Debit Card is issued by bank to its customers to use in any Automated Teller Machines (ATMs) and Point of Sales (POS) machines that are linked to Visa Network and NEPS Network. These cards can be used 24 hours a day and 365 days a year within Nepal and India.

Benefits:

Most convenient way of making payments for goods and services.
No need to carry cash and can be used at any time round the clock.

Safety Tips:

Do not keep your Card & PIN together at any circumstances. Try to memorize the PIN instead of writing it somewhere and destroy the PIN Mailer after first transaction.
Do not write your PIN in your card. There is high risk of misusing your card.
Do not give your Debit Card to anyone or disclose the PIN Mailer.
Do not transact in presence of other person. Be vigilant when using an ATM Card to avoid intentional distraction by fraudsters.
Check your account statement on regular basis and inform the bank immediately in case of any discrepancy.
Confirm you have your Debit Card back in your possession before you leave the ATM booth or POS Terminal where you used your Card.

Transaction Limits and Charges:

Card Transactions Limit within Nepal	Per Txn Limit	Daily Txn Limit	Monthly Txn Limit	Transaction Count
ATM Transaction within Nepal	NPR 20,000	NPR 50,000	NPR 3,00,000	10 Txns per day
POS Transaction within Nepal	NPR 2,00,000	NPR 3,00,000	NPR 10,00,000
Online Transaction within Nepal	NPR 2,00,000	NPR 3,00,000	NPR 10,00,000
Card Transactions Limit within India	Per Txn Limit	Daily Txn Limit	Monthly Txn Limit	Transaction Count
ATM Transaction within India (Including Access Fee if any by Acquiring Bank)	NPR 24,000	NPR 24,000	NPR 1,60,000	10 Txns per day
POS + Online Transaction within India	NPR 1,60,000	NPR 1,60,000	NPR 1,60,000
POS Transaction within India (only for Hotel, Hospital & Pharmacy)	NPR 8,00,000	NPR 16,00,000	NPR 32,00,000
Card Transactions Limit in Foreign (for Dollar Cards)	Per Txn Limit	Daily Txn Limit	Monthly Txn Limit	Transaction Count
ATM Transaction in Foreign	USD 1,000	USD 1,000	USD 5,000	10 Txns per day
POS Transaction in Foreign	USD 2,000	USD 2,000	USD 5,000
Online Transaction in Foreign	USD 1,000	USD 2,000	USD 2,000
Card Transactions Limit for USD E-com Card	Per Txn Limit	Daily Txn Limit	Yearly Txn Limit	Transaction Count
Online Transaction from USD E-com Card	USD 500	USD 500	USD 500	10 Txns per day

Other Card Limits	Limit
Contactless Payment Transaction Limit (Tap & Pay)	Per Transaction Maximum NPR 5,000 equivalent- 5 Txns per day
Dollar Card- Yearly Transaction Limit (Online)	USD 2,000 Yearly
Dollar Card- Yearly Transaction Limit (ATM+POS+Online)	USD 25,000 Yearly
Credit Card Cash withdrawal Limit	10% of Credit Limit

Citizens Visa Card Transaction Fees:

Visa NPR Debit Card Transaction Fees	Per Txn Fee
In CTZN ATMs
Cash Withdrawal	0
Balance Enquiry	0
Mini Statement	0
PIN Change	0
In Member ATMs
Cash Withdrawal	Rs. 15
Balance Enquiry	Rs. 5
Mini Statement	Rs. 5
In Non-Member ATMs (Nepal)
Cash Withdrawal	Rs. 15
Balance Enquiry	Rs. 15
In India ATMs
Cash Withdrawal	Rs. 250
Balance Enquiry	Rs. 50
POS Cash Advance
Cash Advance at other Bank's POS	Rs. 200+2% of Txn

Here's what we offer

An alternative of cheque to make payments round the clock.
Can perform functions like Cash Withdrawal, Balance Enquiry, PIN Code Change, Mini Statement, Make Purchase through POS Terminals.
Unique PIN (Personal Identification Number) is provided to each Card which acts as a password to perform the transaction.
Amount transacted from this card will be deducted from customer’s respective account.
This card will have validity of 5 years.

What you need to apply

Link : Terms and Conditions

In Need of Assistance?

We're here to help you. If you have questions or can’t apply online, call 16600166667 Support Center 01-5970068