Citizens Bank

Citizens Visa Dollar Debit Card is accepted in all Visa network Terminals all over the world. This Card can be issued to Nepalese citizens as well as Foreign Nationals having USD account maintained at Citizens Bank and Nepalese citizens travelling abroad (other than India), who are eligible to get dollar exchange facility as per Nepal Rastra Bank.

Benefits:

Hassle free in case of carrying cash and risk associated with it.
Can be used as a substitute of Traveler’s Cheque.

Safety Tips:

Do not keep your Card & PIN together at any circumstances. Try to memorize the PIN instead of writing it somewhere and destroy the PIN Mailer after first transaction.
Do not write your PIN in your card. There is high risk of misusing your card.
Do not give your Debit Card to anyone or disclose the PIN Mailer.
Do not transact in presence of other person. Be vigilant when using an ATM Card to avoid intentional distraction by fraudsters.
Check your account statement on regular basis and inform the bank immediately in case of any discrepancy.
Confirm you have your Debit Card back in your possession before you leave the ATM booth or POS Terminal where you used your Card.

Transaction Limits and Charges:

CITIZENS VISA CARD TRANSACTION LIMIT	IN NEPAL	IN INDIA		IN FOREIGN (For Int'l Visa Card)
CITIZENS VISA CARD TRANSACTION LIMIT	IN NEPAL	Normal Limit	For Hotel, Hospital & Pharmacy	IN FOREIGN (For Int'l Visa Card)
ATM - Per Transaction Limit	NPR 25,000	NPR 16,000		USD 1000
ATM - Daily Transaction Limit	NPR 1,00,000	NPR 24,000		USD 1000
ATM - Monthly Transaction Limit	NPR 4,00,000	NPR 1,60,000		USD 5,000

POS - Per Transaction Limit (Contactless/Tap & Pay)	Per Txn NPR 2,000 equivalent-(up to 5 times a Day)
POS - Per Transaction Limit	NPR 1,00,000	NPR 1,00,000	NPR 1,00,000	USD 2,000
POS - Daily Transaction Limit	NPR 3,00,000	NPR 1,60,000	NPR 3,00,000	USD 2,000
POS - Monthly Transaction Limit	NPR 10,00,000	NPR 1,60,000	NPR 10,00,000	USD 5,000

E-Com - Per Transaction Limit	NPR 1,00,000			USD 1000
E-Com - Daily Transaction Limit	NPR 1,60,000			USD 2,000
E-Com - Monthly Transaction Limit	NPR 1,60,000			USD 2,000
E-Com - Yearly Transaction Limit	-			USD 2,000
ATM/POS/E-Com- Yearly Transaction Limit	-			USD 15,000

Total Daily Count (ATM/POS/E-Com)	10 Times a day	10 Times a day		10 Times a day

Visa USD Debit Card Transaction Fees	Per Txn Fee
In CTZN ATMs
Cash Withdrawal	0
Balance Enquiry	0
Mini Statement	0
PIN Change	0
In Member ATMs
Cash Withdrawal	USD 5.00
Balance Enquiry	USD 0.75
Mini Statement	USD 0.75
In Non-Member ATMs (Nepal)
Cash Withdrawal	USD 5.00
Balance Enquiry	USD 0.75
In International ATMs
Cash Withdrawal	USD 5.00
Balance Enquiry	USD 0.75

In Need of Assistance?

We're here to help you. If you have questions or can’t apply online, call 16600166667 Support Center 01-5970068