Citizens Bank

Branchless Banking (BLB) is means of providing banking services without setting up bank branch i.e. providing banking services by an agent of the bank. The bank has started its BLB operation from Jestha 30, 2069 at Matiyani of Mahottari District after taking approval from Nepal Rastra Bank. This service will help to penetrate the banking without the physical existence of bank. In this area the bank has hired an agent which works on behalf of Bank and provides banking services as mentioned below:

Financial Transactions

Cash Deposit/Cash withdrawal
Fund Transfer
Mobile Top up
Utility Payment
Any other Services

Non Financial Transactions

Balance enquiry
Mini statement
Any other services

The BLB service will help the remote area villagers by keeping the deposit safely and also providing interest on their unused fund and the people will also have the habit of saving. The BLB is operated through POS Machine which is biometric so it is secured as the concerned account holder has to be present along with VISA card at the BLB location for the withdrawal and deposit. Random selection of Fingerprint impression is made during the transaction. After the transaction is completed the customer listens to the voice prompt of the POS machine and understands what transaction they have done.

We have started BLB operation from following locations.

NAME OF BRANCH	BLB LOCATION	Agent Name/ Proprietor’s Name	Contact No
BIRATNAGAR	Katahari	Mr. Saroj Raj Banshi	9842401550
	Tankisinwari	Ms. Nirmala Adhikari	9842049518
	Karsiya	Mr. Krishna Bahadur Rajbanshi	9842047169
NEPALGUNJ	Jamuni	Mr. Bikash Adhikari	9858040180
BUTWAL	Kerwani	Mr. Bishnu Prasad Sharma	9847277913
KIRTIPUR	Machhegaun	M/s Puspa Kamal Investment	9851037704
TOKHA	Zhor	M/s Lamichhane Variety Store/ Mr.Raju Lamichhane	9841426333
CHARIKOT	Sailung	Mr. Bishal Shrestha	9854080555
	SusmaChyamawoti	Mr. ManahariShiwakoti	9804826198/9860594442
	MagaDeurali	Mr. Govinda Shrestha	9860833066
JANAKPUR	Matiyani	Mr. Sanjay Kumar Panjiyar	9854030661
BAGLUNG	Kanthekhola	M/s Ribhak Store	9847629146
SAMAKHUSI	Kakani	Mr. Radha Krishna Shrestha	9841088630
SAMAKHUSI	Sundaradevi	Mr. Jit Singh Shrestha	9851189326
DEVIGHAT	Fikuri	Mr. Raj Kumar Dhungel	9841597631
SAMAKHUSI	Duipipal	Mr. Shyam Lal Shrestha	9849371500
DEVIGHAT	Ganesthan	Mr. Ram Kumar Dhakal	9843357324
SAMAKHUSI	Thansing	Mr. Purna Bahadur Dangol	9841585695/9851198695
SAMAKHUSI	Balkumari	Mr. SmritisinghThakuri	9849952731
DEVIGHAT	Budhasing	M/s Shree Chandi Khadya Store	9818159488
SAMAKHUSI	Sunkhani	Mr. Arjun Kumar Tamang	9841568483
DEVIGHAT	Belkot	Mr. Shankar Gajurel	9841702065
DEVIGHAT	Jiling	Mr. NawarajPudasaini	9861629715
DEVIGHAT	Taruka	Mr. Thakur Prasad Dhakal	9801380754
SAMAKHUSI	Kabilash	Mr. Prakash Shrestha	9851253044
DEVIGHAT	Laharepauwa	Mr. SaritaPandey	9841624870
KOLHABI	Bijaypur	M/s Ayush Traders	9855023762
KOLHABI	Santapur(Dostiya)	M/s Om Shanti Money Transfer	9865026068
BANEPA	Khalte	Mr. Kritiman Nepali	9844193493
BHOJPUR	Helaucha	M/s Laxmi Kirana Pasal	9852073500