2. What is the minimum balance required to be maintained for a Citizens Savings Account?
Minimum balance required to open a Citizens Savings Account is NPR 1,000/-.
3. At what frequency will the interest be paid to me?
Interest earned on your Citizens Savings Account balance shall be credited to your account on a Quaterly basis in the month end of Poush and Asad.
4. Do I need an introduction from an existing account holder?
The Bank needs no introduction from an existing accountholder if you are submitting proof of identity and address documents, as prescribed. However if you do not posses any of the address proof document then an introduction from an existing accountholder, having satisfactory relationship, is required.
5. Whom can I include as Joint Applicants?
Anyone can be included as a joint applicant for a Citizens Savings Account except a minor (less than 16 years of age).
6. How can I change the nominee(s) for my Citizens Savings Account?
You can change the nominee(s) by making a declaration to that effect, in the appropriate form, which is available at any of the branches.
7. Do I have any facility for Standing Instructions?
Yes, you can set up standing instructions through your Citizens Savings Account. A few examples of the same are as below:
Transfer to a Fixed Deposit.
Make recurring payments like Instalments etc.
8. What are the different channels through which I can access my Citizens Savings Account?
You can access your Citizens Savings Account through:
1. What is the range of tenure for which I can open a FD account?
You can deposit money for as short a period as 60 days and upto 5 years.
2. At what frequency will I receive interest on my FD?
Interest earned on your Fixed Account balance shall be credited to your account on a quarterly basis in the month end of Aswin, Poush, Chaitra and Asad.
3. Is TDS applicable on FDs?
Tax is deducted at source, from the interest on Fixed Deposits, as applicable, as per the Income Tax Act, (Individual: 5% and Corporate: 15%).
4. How do I approach Citizens Bank to open a FD?
You can just walk into any of our branches.
5. Will I get a FD receipt?
Yes, if you request for your FD receipt, we will deliver it to you at the time of opening your account.
6. Can I redeem my FD before the original term?
Yes, FD can be closed before the original term of the FD. In the event of the Fixed Deposit being closed before completing the original term of the deposit, interest will be paid at the rate applicable on the date of deposit, for the period for which the deposit has remained with the Bank. In case of premature withdrawal the deposit may be subject to penal rate of interest as prescribed by the Bank on the date of deposit.
7. Can I obtain a loan from Citizens Bank on the security of my FD?
Yes, Loan facility is available up -to 90% of principal. You can just walk into any of our branches.
8. Is there any auto renewal facility available on FDs?
Yes, you can opt for auto renewal at the time of opening the FD or anytime before the FD matures. Auto renewal allows your FD to get renewed automatically for the same period as the original deposit. However under auto renewal option the fixed deposit receipt is with the custody of the Bank and Memorandum of Deposit (MOD) is issued in lieu of fixed deposit receipt.
9. What are nomination facilities available on FDs?
The facility of Nomination is available for relationships in the names of individuals. Unless otherwise specifically given in writing by depositors, nomination in deposit accounts will be at Customer ID level.
1. What is a Citizens Rastra Sewak Account
It's a savings account for the employees of the Nepal Government, semi government bodies, and government owned corporations/ associations/enterprises and their immediate family members.
2. How do I approach Citizens Bank to open a Citizens Rastra Sewak Account?
You can approach us in any of the following ways:
3. What is the minimum balance required to be maintained for a Citizens Rastra Sewak Account?
Minimum balance required to open a Citizens Rastra Sewak Account is NPR 1,000/-.
4. What is the Interest rate in Citizens Rastra Sewak Account?
Interest rate may vary from time to time, presently it is 8.00% p.a..
5. At what frequency will the interest be paid to me?
Interest earned on your Citizens Rastra Sewak Account balance shall be credited to your account on a quarterly basis in the month end of Aswin, Poush, Chaitra and Asad.
6. Do I need an introduction from an existing account holder?
The Bank needs no introduction from an existing accountholder if you are submitting proof of identity and address documents, as prescribed. However if you do not posses any of the address proof document then an introduction from an existing accountholder, having satisfactory relationship, is required.
7. Whom can I include as Joint Applicants?
Anyone can be included as a joint applicant for a Citizens Rastra Sewak Account except a minor (less than 18 years of age).
8. How can I change the nominee(s) for my Citizens Rastra Sewak Account?
You can change the nominee(s) by making a declaration to that effect, in the appropriate form, which is available at any of the branches.
9. Do I have any facility for Standing Instructions?
Yes, you can set up standing instructions through your Citizens Rastra Sewak Savings Account. A few examples of the same are as below:
Transfer to a Fixed Deposit.
Make recurring payments like Instalments etc.
10. What are the different channels through which I can access my Citizens Rastra Sewak Account?
You can access your Savings Account through:
Citizens Bank's branches
www.ctzn.com
SCT Network ATMs
SMS Banking
11. What other benefits do I get by opening this account?
Citizens Bank offers following additional benefits to its valued customers:
Free issuance of Citizens Debit Card.
50% Discount on Good for Payment Fee
25% discount on Remittance fees including TC issuance/encashment/fees
50% discount on processing fees for Citizens Home Loan, Citizens Auto Loan, Citizens Mortgage Loan
50% discount on early settlement charges for Citizens Home Loan, Citizens Auto Loan, Citizens Mortgage Loan
50% discount on required deposit for lockers, preference for locker facility
1. What is a Citizens Bidhyarthi Bachat Account?
It's a savings account for the Nepalese students with minimum age of 16 years and maximum age of 50 years. Students with valid ID card are eligible to open this account.
2.How do I approach Citizens Bank to open a Citizens Bidhyarthi Bachat Account?
You can approach us in any of the following ways:
3. What is the minimum balance required to be maintained for a Citizens Bidhyarthi Bachat Account?
Minimum balance required to open a Citizens Savings account is NPR 1,000/-.
4. What is the Interest rate in Citizens Bidhyarthi Bachat Account?
Interest rate may vary from time to time, presently it is 4.5% p.a.
5. At what frequency will the interest be paid to me?
Interest earned on your Citizens Bidhyarthi Bachat Account balance shall be credited to your account on Quaterly basis in the month end of Poush and Asad.
6. Do I need an introduction from an existing account holder?
The Bank needs no introduction from an existing accountholder if you are submitting proof of identity and address documents, as prescribed. However if you do not posses any of the address proof document then an introduction from an existing accountholder, having satisfactory relationship, is required.
7. Whom can I include as Joint Applicants?
Anyone can be included as a joint applicant for a Savings Account except a minor (less than 16 years of age).
8. How can I change the nominee(s) for my Citizens Bidhyarthri Bachat Account?
You can change the nominee(s) by making a declaration to that effect, in the appropriate form, which is available at any of the branches.
9. Do I have any facility for Standing Instructions?
Yes, you can set up standing instructions through your Citizens Bidhyarthi Bachat Account. A few examples of the same are as below:
Transfer to a Fixed Deposit.
Make recurring payments like Instalments etc.
10. What are the different channels through which I can access my Citizens Bidhyarthi Bachat Account?
You can access your Savings Account through:
Citizens Bank branches
www.ctzn.com
SCT Network ATMs
SMS Banking
11.What other benefits do I get by opening this account?
Citizens Bank offers following additional benefits to its valued customers:
2. What is the minimum balance required to be maintained for a Citizens Special Savings Account?
Minimum balance required to open a Citizens Special Saving account is NPR 10,000/-.
3. What is the Interest rate in Citizens Special Saving Account?
Interest rate may vary from time to time; presently it is 6% p.a.
4. At what frequency will the interest be paid to me?
Interest is calculated on daily balances and credited to your account on a quarterly basis in the month end of Aswin, Poush, Chaitra and Asad.
5. Do I need an introduction from an existing Citizens Bank account holder?
The Bank needs no introduction from an existing accountholder if you are submitting proof of identity and address documents, as prescribed. However if you do not posses any of the address proof document then an introduction from an existing accountholder, having satisfactory relationship, is required.
6. Whom can I include as Joint Applicants?
Anyone can be included as a joint applicant for a Savings Account except a minor (less than 18 years of age).
7. How can I change the nominee(s) for my Citizens Special Saving Account?
You can change the nominee(s) by making a declaration to that effect, in the appropriate form, which is available at any of the branches.
8. Do I have any facility for Standing Instructions?
Yes, you can set up standing instructions through your Citizens Savings Account. A few examples of the same are as below:
Transfer to a Fixed Deposit.
Make recurring payments like Instalments etc.
9. What are the different channels through which I can access my Citizens Special Savings Account?
You can access your Citizens Special Savings Account through:
Citizens Bank branches
www.ctzn.com
SCT Network ATMs
SMS Banking
10. What other benefits do I get by opening this account?
Citizens Bank offers following additional benefits to its valued customers:
No restriction on the amount of withdrawals.
Free issuance of debit card.
Discount on issuance of Travelers Cheque
No fees on Inward Remittance
25% discount on processing fees for Citizens Home Loan, Citizens Auto Loan, Citizens Mortgage Loan
25% discount on early settlement charges for Citizens Home Loan, Citizens Auto Loan, Citizens Mortgage Loan
Safety Deposit for lockers not required. Preference for locker facility
